Privacy Policy

At Cinnamon Hill Family Villa, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

When you inquire about a reservation, book a stay, or contact us via our website or WhatsApp, we may collect:

• Your full name
• Contact information (Email address and Phone/WhatsApp number)
• Stay preferences, dates, and guest counts

2. How We Use Your Information

We use your personal information exclusively to:

• Process and confirm your villa reservations.
• Communicate with you regarding your stay, send invoices, and provide directions.
• Respond to your inquiries and customer service requests.

We will never sell, rent, or trade your personal information to third-party marketers.

3. Third-Party Platforms

If you choose to book your stay through third-party platforms (such as Booking.com), your data will also be subject to their respective privacy policies. We only receive the necessary information from them to fulfill your reservation.

4. Website Cookies

Our website uses standard cookies to ensure the site functions properly and to understand how visitors interact with our pages. You can disable cookies in your browser settings, though this may affect how our website functions.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access or disclosure. However, no data transmission over the internet or WhatsApp can be guaranteed to be 100% secure.

6. Contact Us

If you have any questions or concerns about how we handle your data, please contact us directly via our Contact page or WhatsApp.